Politique de remboursement

 IMPORTANT Regarding PPE-Related Products:

We do not accept refunds or exchanges on all our PPE products due to the intimate and sanitary nature of the goods. Our PPE products are CE certified and our PPE manufacturers are registered with FDA. PPE items are related to health and personal care, and we employ this policy to maintain the highest level of sanitary quality. Thank you for your understanding. 

 All other products:

 All items are FINAL SALE, except for MANUFACTURER’S DEFECTIVE ELECTRONICS.

 FINAL SALE items cannot be returned for exchange or refunds. All returns and exchanges on MANUFACTURER’S DEFECTIVE ELECTRONICS must be presented with the original receipt and within 7 days from the date of purchase at the original purchase location. MINISO reserves the right to deny any return/exchange based on the condition of the merchandise. Refunds for MANUFACTURER’S DEFECTIVE ELECTRONICS will be issued in the original method of payment along with the customer’s receipt.